Refunds are only provided for medical reasons (doctor's note required) and on a pro-rated basis for the program fees. No refunds for membership fees are provided for any reason after the start of the program. Refunds for the raffle fees, also only provided for medical reasons, are given based on the number of unsold tickets remaining, and only after those unsold tickets are returned.

Contact Cypress Mountain directly for information regarding refunds for any trail passes or rentals that you may have purchased from them.

Privacy Policy

The Hollyburn Jackrabbit Ski Club collects personal information from its participants and uses that information for program development, marketing purposes, contact information and to meet legal obligations. In addition, the club may use participant and guest photos and/or videos from club activities for promotional purposes including brochures and websites. In all circumstances, the Hollyburn Jackrabbit Ski Club endeavours to limit the collection of personal information to only those items that are necessary to provide the best service to all members.

The club is committed to safeguarding member personal information through the use of security standards and procedures appropriate to the sensitivity of the information. Member personal information will not be sold, leased, rented or otherwise provided to any third party other than those contracted to provide services to the Hollyburn Jackrabbit Ski Club.

Delivery Policy

Registration into events and programs are performed by the registrar upon the review of the registration based on the completion of your registration forms and payments online. The Hollyburn Jackrabbit Ski Club will administer the purchased programs and services according to our published policies and procedures. Any related products requiring delivery will be made available for pickup or shipped to the purchaser.